Pet Care & Animal Training Project

Menu: Click across the green arrows to view active and completed project stages. Consultation takes place at every stage of the project.

Case for change

Changing attitudes towards animals and their role in our lives is driving an increased demand for premium pet products and animal services. This has seen growth in areas of pet grooming, animal health care, assistance animals, and the nursing, rehabilitation and treatment of animals.

Companion Animals are being used for the assistance of a wider range of conditions causing an increased demand for companion animals. Primarily dogs are used in this field with an expansion into different types of animals. Pet grooming similarly is seeing an increase in the types of services offered for a range of animals. This is an area with a high demand for skilled workers.

Most qualifications related to animal attendants and trainers, pet grooming and styling, companion animals and captive animals have not been fully reviewed since 2010. Industry has indicated that these are no longer considered fit for purpose and need to be updated to reflect the full breadth of the sector and the changing ways animals are valued.

The Australian Industry and Skills Committee (AISC) approved this project out of the 2019-2022 Animal Care and Management IRC Skills Forecast and Proposed Schedule of Work (see pages 30-35).

Skills Impact and the Animal Care and Management Industry Reference Committee (IRC) will manage this project, consistent with the 2012 Standards for Training Package Development.

Download Project Proposal (see pages 30-35)

 

Register your interest in the project

Subscribe to the Skills Impact newsletter to keep informed about project updates. Make sure to select ‘Animal Care and Management’ as your industry of interest on the subscription form.

Project Plan

Australians are recognising the importance of their pets’ wellbeing and the value animals add to their lives. This is reflected in how much people are spending on their pets, with household expenditure on pets increasing by 29% between 2013 and 2016 (Animal Medicines Australia). As pet owners look to a broader range of options to keep their pets healthy and happy, (and keeping themselves healthier and happier as a result) the market is diversifying, which in turn is causing a demand for skilled workers in areas such as pet grooming, animal health care, animal training and regulation.

Pet grooming is an expanding sector, driven by the changing perception of the place of a pet in a family. Workers in this sector are traditionally self-employed sole traders, but high demand means veterinary clinics and large pet shop chains are also starting to offer pet grooming services. The popularity of grooming services is so high that businesses like these are experiencing a shortage of skilled workers to perform the work.

There is also growing recognition of and demand for assistance, companion and therapy animals, requiring consistent skill standards for training animals and supporting their wellbeing.

Animal regulation plays a key role in promoting animal welfare in our communities, providing services to rehabilitate and rehome lost or abandoned pets.

While each of these sectors has its own focus, foundational skills are required across all sectors for managing the wellbeing of animals. Industry has indicated that current skills standards for these areas are not fit for the current industry needs, requiring a review to bring them up to date. Consultation will continue throughout this project to identify skills needs across pet grooming, companion animals, animal control, and pet care and training. In this way industry will have access to skill standards that support with the diverse ways animals are cared for and enrich people’s lives.

A project in Exhibited Animal Care & Marine Wildlife is also underway at the same time as this project and you may be interested in having input.

Project Scope

The project involves the review of four separate, but related, industry sectors covered by the ACM Animal Care and Management Training Package:

  • General Animal Studies
    • Certificates I, II and III in General Animal Studies
    • 1 existing skill set
    • 19 ACMGAS existing units
  • Companion animals
    • Certificates III and IV in Companion Animal Services
    • 17 ACMCAS existing units

  • Pet Grooming
    • Certificate III in Pet Grooming and Certificate IV in Pet Styling
    • 5 AHCGRM existing units
  • Animal Control and Regulation
    • Certificate IV in Animal Control and Regulation
    • 9 existing AHCACR units

Register your interest in the project

Subscribe to the Skills Impact newsletter to keep informed about project updates. Make sure to select ‘Animal Care and Management’ as your industry of interest on the subscription form.

Relevant Occupations
  • Kennel, cattery and animal shelter workers
  • Animal care attendants
  • Pet shop workers and managers
  • Companion animal breeders
  • Companion and therapy animal trainers
  • Pet groomers and stylists
  • Local government rangers

 

Timeline

October – November 2019
Initial scoping

November 2019 – January 2020
Development of draft qualifications, skill sets and units

February 2020
Drafts available for broader consultation

June 2020
Validation of final drafts

August 2020
Finalisation of Training Package components

October 2020
IRC consideration for sign-off and submission for endorsement

This project will be submitted at the same time as the Exhibited Animal Care & Marine Wildlife Project.

Qualification and units

Below is a list of current qualifications and units proposed for revision as part of this project. In preparation for the review of these components, we invite you to provide your input on the current qualifications and units. We would like to know what changes or updates should be made to the components so that they meet the skills needs of the industry.

To provide feedback, please use our feedback form. Alternatively, you can email Tom Vassallo tvassallo@skillsimpact.com.au.

Project Team

Tom VassalloIndustry Skills Standards Manager/Specialisttvassallo@skillsimpact.com.au
Diana McNaughtonIndustry Engagement Managerdiana@skillsimpact.com.au
Sue HamiltonIndustry Skills Standard Contractor
Stakeholder Consultation Process

A list of key stakeholder organisations is being developed for this project. Skills Impact will ensure contact is made with each of these organisations during the development of this project to seek their involvement and their views on the draft qualifications and units.

If you are aware of an organisation that you think should be involved, please contact the project team to ensure they are contacted by us.

Of course, all and any interested industry participants are encouraged to engage in the consultation of this project, when the draft qualifications and units are available for feedback via this webpage and workshops that take place around Australia. Consultation is not limited to the organisations on this list. This list simply helps us to identify those organisations that, because of their industry role, size or specialty, are likely to have a key interest in the development and outcomes of this project.

Opportunities for stakeholder input

Stakeholder input is encouraged throughout the duration of this project. We invite feedback from those working in the industry, so that the qualifications and units reflect real work experience and support a skilled and flexible workforce for the future. There are several ways to contribute:

  • Provide comment on the draft materials when they are made available on this website, which is expected to be in February 2020
  • Confirm the drafts meet industry needs and by providing validation of final drafts, which is expected to occur in July 2020
  • Register your interest for project updates and consultation opportunities by following the newsletter subscription link above
  • Provide feedback at any time by contacting the project manager, Tom Vassallo on 03 9321 3526 or tvassallo@skillsimpact.com.au
Subject Matter Experts

Subject Matter Experts will be drawn on throughout this project to help review and draft the revised units, skill set and qualifications.

If you are interested in applying to be a subject matter expert and are able to volunteer your time to this project, please email details of your expertise to tvassallo@skillsimpact.com.au

Development

Australian pet owners are becoming more invested in keeping their pets happy and healthy, keeping themselves happier and healthier in turn. As a result, the market for pet products and services is expanding, with more skilled workers required in areas such as pet grooming, animal health care, animal training, assistance, companion and therapy animals, and regulation. Job roles in all these areas require foundational skills for managing the wellbeing of animals in our homes and communities. However, they also require specialised skills relevant to the different contexts in which the work takes place.

Work has commenced to review and redevelop the existing General Animal Studies, Companion Animal Services, Pet Grooming and Animal Control and Regulation qualifications and related units of competency in the ACM Animal Care and Management Training Package. During October and November 2019, Skills Impact met with Subject Matter Experts from these industry sectors from across Australia to undertake workforce functional analysis to identify the typical job roles and work functions in the industry.

Seeking Your Feedback on Proposed Changes

As a result of consultation and research in the planning stage, it has become clear that the current qualifications, especially those at a Certificate III and IV level should be redesigned to better reflect the current needs of industry. In response, a discussion paper has been created outlining proposed changes to the qualifications. Skills impact is seeking feedback from stakeholders on the proposed qualifications, skill sets, and new units of competency set out in the discussion paper. The paper will be available on this webpage until 17 January 2020. Please email your feedback to earugay@skillsimpact.com.au. For any queries, call Diana McNaughton on 03 9321 3526.

Click here to download the discussion paper

Consultation Workshops and Webinars – Registrations Open!

The revised, redesigned and new draft qualifications, skill sets and units will be made available on this webpage for public consideration and feedback from early February to early March 2020 (under the ‘Drafts Available’ menu above). Face-to-face consultation workshops will also take place, across states and territories, with webinars planned for those unable to attend in person. Registrations for these workshops are now open.

Three separate workshops will be available in each location to cater for the stakeholder groups as shown in the table below. It is possible to attend up to three workshops in each location, but registration is required for each workshop. Please register for the workshops that interest you using the links provided.

WorkshopJob rolesContent focus
1Animal regulators
  • Cert IV in Animal Management and Regulation
  • ACM Animal control and regulation units of competency
2Animal carers, retailers, and pet groomers
  • Cert I & II in Animal Care
  • Cert III in Animal Care Services
  • Certificate IV in Animal Services Management
  • ACM Companion Animal Sector and General Animal Studies units of competency
3Animal trainers and assisted-animal services
  • Cert III in Animal Care Services
  • Cert IV in Animal Management and Training
  • ACM related units of competency
Face-to-face consultation workshops

Canberra – Thursday 13 February 2020

  • 9:30 – 11am – Regulators – register here
  • 11:30am – 1:30pm – Animal carers/attendants, pet shop workers & pet groomers – register here
  • 1:30 – 3:30pm – Animal trainers & assistance animals – register here

 

Hobart – Friday 14 February 2020

  • 10 – 11:30am – Regulators – register here
  • 12 – 1:45pm – Animal carers/attendants, pet shop workers & pet groomers – register here
  • 2 – 4pm – Animal trainers & assistance animals – register here

 

Melbourne – Monday 17 February 2020

  • 9:30 – 11am – Regulators – register here
  • 11:30 – 1:15pm – Animal carers/attendants, pet shop workers & pet groomers – register here
  • 1:30 – 3:30pm – Animal trainers & assistance animals – register here

 

Brisbane – Tuesday 18 February 2020

  • 10 – 11:30am – Regulators – register here
  • 12 – 1:45pm – Animal carers/attendants, pet shop workers & pet groomers – register here
  • 2 – 4pm – Animal trainers & assistance animals – register here

Sydney – Wednesday 19 February 2020

  • 10 – 11:30am– Regulators – register here
  • 12 – 1:45pm – Animal carers/attendants, pet shop workers & pet groomers – register here
  • 2 – 4pm – Animal trainers & assistance animals – register here

 

Darwin – Tuesday 25 February 2020

  • 8:30 – 10am – Regulators – register here
  • 10am – 12pm – Animal carers/attendants, pet shop workers & pet groomers – register here
  • 12 – 2pm – Animal trainers & assistance animals – register here

 

Perth – Wednesday 26 February 2020

  • 9:30 – 11am – Regulators – register here
  • 11:30 – 1:30pm – Animal carers/attendants, pet shop workers & pet groomers – register here
  • 1:30 – 3:30pm – Animal trainers & assistance animals – register here

 

Adelaide – Thursday 27 February 2020

  • 10 – 11:30am – Regulators – register here
  • 12 – 1:45pm – Animal carers/attendants, pet shop workers & pet groomers – register here
  • 2 – 4pm – Animal trainers & assistance animals – register here

Consultation webinars

Wednesday 12 February 2020 (all times are Australian Eastern Daylight Time)

  • 11am – 12 pm – Regulators – register here
  • 1 – 2pm – Animal carers/attendants, pet shop workers & pet groomers – register here
  • 2:30 – 3:30 pm – Animal trainers & assistance animals – register here


Monday 24 February 2020
(all times are Australian Central Standard Time)

  • 2 – 3pm – Regulators – register here
  • 3:30 –  4:30pm – Animal trainers & assistance animals – register here
  • 7:30 – 8:30pm – Animal carers/attendants, pet shop workers & pet groomers – register here

 

 

Register your interest in the project

Subscribe to the Skills Impact newsletter to keep informed about project updates. Make sure to select ‘Animal Care and Management’ as your industry of interest on the subscription form.

 

Drafts Available

This stage has not yet commenced

Validation

This stage has not yet commenced

Finalisation

This stage has not yet commenced